AI in Education: What About Staff Use?

There has been, and continues to be, a lot of chatter and panic across many sections of society with the rise of AI, not least education. Schools, colleges and universities alike. The predominant focus has been on student use of AI, on plagiarism, on the tweaking and adapting of assessment, and on detection. The question though that should be asked is: What about staff use? Really, how much is too much from our side as faculty and teaching staff.

I raised this recently at an internal conference where a senior respected colleague was encouraging the faculty to embrace AI in teaching and support. It was a fair and well balanced talk. However, I felt the concern still seemed to be mainly about student use (and misuse), yet more and more staff are using AI to create lecture slides, video content and materials. Following the common saying, “What is good for the goose is good for the gander”, students can rightly ask us the same question; where are the checks and balances in place for staff use (and misuse)?

So today, that just happened. Directly and very publicly.

Earlier, The Guardian shared a story [1] about a student cohort at a UK university, who noticed their course looked like it was generated by AI. They cited suspicious file names, artificial voiceovers and content mistakes that had not been checked. The students challenged it in a live online lesson while recording the session. Outraged and indignant, they said they could have more easily asked ChatGPT themselves than attended the lessons! Damning.

To me, this did not look like students being anti-AI. They are already well aware that AI is changing work and life around us and are embracing its use. Studies show this [2]. However, despite the transformational uses of AI that we see everywhere, it is clear that in university teaching and learning there is an important point being made here. A question of quality and authenticity in education.

So what happens when education becomes ‘processed’. When convenience replaces care. When lecturers allow AI to do too much of the heavy lifting. Does it not resemble food culture. Once, home cooked meals were made from freshly prepared ingredients, which then moved to using sauces and additives from jars, it then moved to ready meals and then to fast food. It saved time but now, arguably, the quality has changed and somewhat diminished. Society now pays the price in declining health.

So the question remains. If we move too far toward AI generated teaching, what will be the cost to knowledge, learning and the student experience?

This is not a criticism, but something to reflect on and openly debate. Together.

[1] The Guardian: https://lnkd.in/ewXsH2TK
[2] Student perceptions of AI: https://lnkd.in/e-BD3FV4

*Accompanying image proudly created with ChatGPT! 🙂

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Defining & Navigating the Jagged Frontier in Instructional Design – Phillipa Hardman

If you work in Learning Design and wondering about using of AI to do the heavy lifting, then Dr Philippa Hardman‘s latest blog post is essential reading >>

Defining & Navigating the Jagged Frontier in Instructional Design – What we know about where AI helps (and where it hinders) Instructional Design, and how to manage it.

https://lnkd.in/eb7hw8Qm

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 5 golden pieces of advice that apply far beyond writing

A good read by Bob Brody reflecting on his long experience as a writer. Now 73 years old, and as he puts it, with 50 years of rejection behind him, he argues that embracing rejection was ultimately a good thing. He goes on to explain why it can be a good thing for you too.

I thought I’d share this as it resonates strongly with those of us working in academia, whether academics writing journal papers, researchers applying for grant bids, or doctoral candidates spending endless hours drafting and redrafting their thesis chapters.

In the article, Bob shares five golden pieces of advice with his daughter that apply far beyond writing:

“First, write as well and as truly as you can. That’s always priority number one.
Second, write about what matters to you and give it the time it needs to ferment.
Third, stay productive – the more you create, the better your prospects. Always have something in development, whether you’re just daydreaming about it, taking notes about it, or actually writing it.
Fourth, keep at it.
Fifth, as long as you have faith in yourself, it will pay off.”

Sounds like a solid recipe for success in any field really:
1️⃣ Do it well.
2️⃣ Do what matters.
3️⃣ Do more.
4️⃣ Do it often.
5️⃣ Keep at it.
6️⃣ Keep the faith.

https://lnkd.in/eRANtR6s

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Notes from ‘Becoming a Learning Designer’ webinar

Image attribution: Manchester Metropolitan University

Earlier today I participated in University of London’s Centre for Online Education’s ‘Becoming a Learning Designer‘ webinar. Credit to the organisers for raising an unquestionably hot-topic currently. After all, we have seen the demand of designing and developing digital learning grow exponentially in the last decade, and moreover since the pandemic. The webinar’s registration page says the popular Higher Education jobs site, jobs.ac.uk has reported a sevenfold increase in listings of jobs relating to ‘digital learning’ since 2012, and certainly a topic that me and my colleagues have been trying to define when visioning a soon to be digital learning design/development unit function that will feed into one of the Faculty’s R&I strategic directions.

The hour long webinar was hosted by Senior Instructional Designer, Leonard Houx, who had invited a large interesting and varied mix of people from around the world and the panel discussed the following questions little under one hour. The time of the webinar was set surprisingly at 9am; a tricky time to attend, when there are day job demands, however the webinar generally was interesting watching and the time did go fast. I wondered whether more time should have been allocated with an eight person panel, however, I don’t think as many people (>100 participants) would have signed-up initially if the session was advertised as anything more than 60 mins. Nevertheless, questions that were put to the panel were:

  1. What do Learning Designers (LD) do?
  2. What skills do they need?
  3. How do they get hired?

I will put up a link to the recording here when it becomes available, however below are some brief excerpts, soundbites and notes that I took for myself, but would undoubtedly help folks in my network if they don’t have the time to watch the entire webinar.

What does a LD do?

  • A LD partners with subject matter experts to co-create learning.
  • The LDs role is diverse, and no catch-all profile. No wonder they complain of not having role clarity. It’s because the role is wide and varied and constantly evolving.
  • Edinburgh’s LD Service comprises of Instructional Designers and Learning Technologists.
  • LDs simplify the complex. Always thinking of the simplest way of getting ‘there’.
  • They bridge the gap [between technology and education] and streamline.
  • There is alway an insane amount of stakeholder management, not least with academics, who are used to doing things in a certain way.
  • The main attribute of an LD is curiosity.

What skills and attributes does a LD need to have?

  • LDs should have an understanding of learning from a theoretic and practical level.
  • Be able to influence and form a pitch in how they’re able to help.
  • Be willing to collaborate with academics. No one needs a bull in a china shop.
  • Should have curiosity, love to learn, and solve different problems everyday.
  • LDs should use STAR (Situation, Task, Action, Results) to present a good way to give examples of your impact and demonstrate what you can do for a client.
  • LDs should have an appreciation of the interplay between education and technology.
  • Become a student of a course, any online course, to experience the rich environment. You will feel the emotions of an online learner. Then critically evaluate.
  • You will need to wear lots of hats such as a communicator, consultant, advisor, problem solver, relationship manager.
  • Human-centred. Be curious about the way staff teach and the way students learn.
  • Trusted and trusting. In deep intimate and creative relationships, trust goes both ways.
  • To know how to ask an expert to open up, about what they know and what they might not know, as this can be delicate.

How do they get hired?

  • Be open about what work you can do, and what you may need development for, as the aspect of the role is not a settled answer; the Internet has been with us for a generation, but we’re still learning how to contend and get the most from it.
  • There are alot of nervous academics, that still lack confidence with using technology. Therefore, LDs need to bring certainty and an open mindedness.
  • Show the technical sides (there are 2 parts: digital and education) and the people side (soft skills).
  • Have the ability to attention to detail.
  • Know that diversity of experience is a strength.
  • Be influential without ruffling feathers.
  • Be flexible in approach – 1:1s and workshops
  • Have demonstrable impact in an institution. Show data/stats of what impact you brought about looks like.

The above was some points that I skimmed from the webinar. If you happen to pick up any points please add them to the comments to these posts.

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Run meetings better..for good!

Photo by fauxels on Pexels.com

One of the many aspects of corporate and workplace culture that everyone experiences are meetings. Whilst meetings enhance collaboration, aid in decision making and help to generate ideas, they can be the cause of so, oh so, many hours of wastage of time. Many a time meetings need hours of preparing, and much time in delivering actions that come out from the endeavour, sometimes only an email would have sufficed. I’ll spare you the stats on the sheer volume of time wastage. However, sometimes meetings are very necessary, and I always have felt that people need to be trained to run them effectively. Recently, I came across an absolute gem of a Twitter thread by Jasper Polak (@polak_jasper), and he very succinctly shares some pointers on how to run meetings better from his experience. I liked his guidance so much, I thought I’d not only favourite, but blog about it to refer to at some point in the future, but also share with others who resonate with the same plight.

Towards the end of the thread, Jasper points to a checklist he has created on the web, which is a nice run through, however, I found that his Twitter thread to be more informative and valuable. Below are the salient points in summary…

  • Prepare materials beforehand
  • Have clear expectations and share them
  • Stick to one meeting purpose
  • Groom participants beforehand, don’t surprise them.
  • Run the meetings like a pro with and agenda
  • Agree on outcomes and actions.
  • Summarise, close, then follow up with an email.

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Micro video lectures

‘Video lectures with system-paced pauses have been shown to significantly increase learning when compared with lectures without pauses or those that allow learner-paced pauses.’ #onlinelearning #highereducation #learning via Neil Mosley

https://er.educause.edu/articles/2022/2/short-and-sweet-the-educational-benefits-of-microlectures-and-active-learning

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Free School Meals and the Pedagogy of the Oppressed

Amongst other things today, like preparing an online exam, I have been thinking of child poverty and the whole free-school meals debacle. Friends who are creating online learning for schools should consider this: Paulo Friere, the founder of critical pedagogy and an influential educational philospher, had to drop out of school after the death of his father and the 1930’s economic depression. It was not because of his lack of interest or ability (as we now know), but the distraction due to sheer abject hunger; he went on to take up stealing in order to sustain his family.

Two points come to mind:

1) Everyone has a back story and a struggle that they are trying to climb out from. So be kind, it costs nothing.

2) If you think currently, children that are homebound, are having a merry time, watching YouTube, Instagram or something else, think again…

See more here >> https://youtu.be/tyZEJHcY6q8 and here https://www.downes.ca/post/71819 via Stephen Downes

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“In digital learning we believe!”…until…

The clip below is making its round amongst friends on social media. Unfortunately I don’t have a source to give it’s due copyright attribution. Nevertheless, whilst the clip will be evoking lots of different messages for different people, my thoughts went to its primary message – the traditional vs digital, especially in the context of learning online.

Look theatres didn’t disappear with the advent of film. Nor did radio go away with the arrival of television. In fact, more people are currently listening to radio* than ever, albeit now for a slightly different purpose, maybe in a different place.

Learning face to face too will not be diminished by learning online. If we create it properly, and I can see with the hard efforts of educators around the world due to the pandemic, that things are changing towards this way; digital will not replace the traditional ways of doing things, but it will continue to enhance the way we do the traditional.

Things are not ideal currently with learning online, and we need to iron out as a society, such as universal high speed internet access, ownership of data, accessibility.

However for now, and going back to the clip and the analogy it’s trying to portray – whilst technology will not help when you run out of the loo roll, it will hopefully help you to get hold of one, in time, before that ever occurs!

*https://www.bbc.co.uk/news/technology-52037461

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Design with people in mind first, not technology

Sometimes we forget that learners are real people. By and large, people prefer easy tasks to those that are hard. People want to be happy, and want convenience. Now we all know learning can be difficult, and technology, if planned and designed properly, can bring about those affordances. So, design with people in mind first, not technology. Robert O’Toole wrote a good post where he speaks of the need of design thinking in the development of digital learning. He reminds us to consider where the learner is starting from. Where they want to be. Then to consider what hurdles are between the starting and end points. It reminded me that our job, as learning technology practitioners, is to design, plan and select the right tools which enables the learner to traverse between the two points as smoothly as possible. I particularly liked the quote from Douglas Adams “[T]echnology is the name we give to things that don’t work yet“!

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Preparing to meet (or train) online – some pointers

Annotation 2020-05-11 122805

Necessity is the mother of all inventions, goes the saying, and so it’s intriguing to see how quite suddenly, with the unprecedented circumstances that have recently surrounded us, that online meetings and training have become the norm. At the time of writing this, the video-conferencing application, Zoom, continues to mushroom in size, last I looked it had over 300 million users worldwide and no sign of abating in growth.

Despite the rise and popularity of video conferencing, many people erroneously feel that in this day and age, with unlimited access to the internet, smartphones and the ease at which we communicate globally, to have an effective meeting is a simple case of just downloading software and flicking on the switch.  Not so.  When was the last time you really felt immersed and felt the energy tuning in online into an event?!  Not much right? You may have participated remotely, but not necessarily felt part of the event.

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